Ideal Dental Denton

Carolyn Blake 4 weeks ago

Carla, has just Provided the Best Teeth Cleaning. I feel like I just left the Teeth Spa. She was so Gentle, while providing Efficient, Excellent, Thorough Teeth Cleaning. My Gums and Teeth Feel and are so Clean. This Hygienist take Pride in her skills to deliver the Most Professional Positive Ending Results from Carolyn Blake

korrin gonzalez 2 months ago

I want to start by saying that my main concern is not with the dentists or dental care at this location. My issue is specifically with the office manager, Laneshia, and the way she has handled multiple situations involving my family. My family has been coming to Ideal Dental on University Drive in Denton for at least five years. We have always liked the dentists, never missed appointments, and continued driving 20 minutes past several other dental offices because we enjoyed coming here. Unfortunately, the lack of communication, follow-up, and customer service from the office manager has caused us to take our business elsewhere. I originally had appointments scheduled for my three children on a Saturday at 9:00, 9:30, and 10:00 a.m. Three days before the appointments, I received a confirmation call and canceled the 9:00 appointment because one of my children was going to be out of town. Apparently, during that call, the remaining two appointments were moved up. I may have missed that part of the conversation, but I never received an updated text, email, or any other confirmation showing the new appointment times. On Saturday, I arrived at 9:30 a.m. with my other two children, bel

Karen Crosby 2 months ago

I had a great experience at this dental office.The staff were friendly, and welcoming from the moment I arrived. I really appreciated the attention to detail and quality of care.

george kuehn 4 months ago

Always able to get an appointment with Ideal. Maybe not with the same dentist as they work all the different Ideals around the Metroplex. Received good service. Had to have a crown taken out , Doctor Imail the Perio Surgeon did a really good job.Healing going well. 😀🙏

Carol Marie Edited 6 months ago

The very best dental service I’ve ever had. From the tech to the hygienist, to the dentist, and the office manager—I’m so thankful I found them. They truly listened to my concerns, especially regarding sensitivity and pain. The service was right on time and very efficient—never rushed. The hygienist is the most gentle and amazing one I’ve ever experienced—he’s incredible! And the dentist, Dr. Soto, is very friendly, kind, and just as amazing. She fixed my chipped tooth and touched up another slightly, and it looks so natural that no one can tell! Highly recommended!